Delivery / Shipping Policy

At newkicks, we are committed to delivering your favorite footwear quickly, safely, and reliably worldwide.

1. Processing Time

• Orders are processed within 1–3 business days (excluding weekends and holidays).
• During peak seasons or promotional periods, processing may take slightly longer.

2. Shipping Time & Rates

We ship globally with trusted international carriers.

Region	Estimated Delivery Time	Shipping Fee
United States	5–10 business days	Calculated at checkout
Europe	5–12 business days	Calculated at checkout
Canada	7–12 business days	Calculated at checkout
Australia & New Zealand	7–15 business days	Calculated at checkout
Rest of World	10–20 business days	Calculated at checkout

• Shipping times are estimates and may vary due to customs clearance or local conditions.

3. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• Please allow 24–48 hours for tracking updates to become available.

4. Customs, Duties & Taxes

• International orders may be subject to customs duties, VAT, or import taxes.
• These charges are not included in the product or shipping price and must be paid by the customer upon delivery.
• NEWKICKS is not responsible for delays caused by customs.

5. Delivery Issues

• Please ensure your shipping address is correct at checkout.
• If a package is returned due to incorrect address or failed delivery attempts, additional shipping fees may apply.

Export Restrictions & Compliance

NEWKICKS complies with all applicable international trade laws and regulations.

1. Restricted Destinations

We currently do not ship to countries or regions subject to trade sanctions or embargoes, including but not limited to:

• North Korea
• Iran
• Syria
• Cuba
• Crimea, Donetsk, and Luhansk regions

Orders placed from these locations will be canceled and refunded.

2. Compliance with Import Laws

• Customers are responsible for ensuring that ordered products comply with local import regulations.
• Some countries may have restrictions on certain materials or product types.

3. Export Documentation

• We provide accurate commercial invoices and shipping documentation as required by customs authorities.
• Any request to alter declared values or misrepresent shipments will be declined.

4. Refusal or Seizure by Customs

• NEWKICKS is not liable for packages that are delayed, refused, or seized by customs authorities.
• Refunds in such cases will be handled in accordance with our Return & Refund Policy.